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You are here: Home / Install / Setting Tile / The Little Known Cause of your Loose Floor Tiles

The Little Known Cause of your Loose Floor Tiles

March 8, 2016 by James Upton 18 Comments

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Loose floor tiles can be very frustrating. Why is it happening? What’s the cause? What went wrong?

I have a textbook for contractors called the NTCA Reference manual.

One of the features of this book is that it has tables and charts that list different tile problems. Then it gives a cause. Then a solution. It’s a great book.

Estimated reading time: 5 minutes

There are many causes of loose floor tiles

Loose floor tiles missing
Loose tiles can have many different causes. © Lucidwaters | Dreamstime.com – Earthquake – Damage Photo

In there, I looked up loose tile and I counted no less than 30 different causes listed in this book. Some examples:

  • dirty substrates
  • thinset not mixed correctly
  • thinset skinned over
  • not enough thinset
  • too much thinset
  • wrong kind of thinset
  • and on and on…

These are common causes that people point to when dealing with loose tile on their floor. Any one of them could be the culprit.

But I want to talk about a cause that isn’t talked about as much but it’s more common than you may think. The cause being not enough movement.

“Wait a second! Not enough movement?” I can hear already. “If my tiles are loose doesn’t that mean they moved too much?”

Hear me out on this.

Not Enough Movement

There are different kinds of forces that can put stress on a tile installation. Your floor can move up and down. This is known as deflection.

Floors can move and expand at different rates. For instance, according to the Ditra Handbook, concrete can move nearly twice the rate that tile moves.

Also, the tiles themselves can fluctuate in size. The technical term is Thermal Expansion. As the temperature heats up the tiles expand. It’s not much.

But if you get a whole kitchen floor of tiles that all grow very slightly bigger then it doesn’t have to be very much. Things get crowded in a hurry. For example:

Warning: Boring technical calculations ahead! (move down to the next subheading to skip this section)

Temperature Fluctuations

It’s my understanding that if the temperature of a tile varies by about 35 degrees Fahrenheit that a 12×12 tile can “grow” 1/100th (0.01) inches. So how much does 1/100th of an inch matter?

One tile at 1/100th of an inch larger probably doesn’t matter. But over the course of an entire tile floor? It starts to matter.

Say the temperature is 50 degrees in the morning and heats up to 85 in the afternoon. A pretty common scenario.

Let’s say that you have six tiles in a row with cement grout in between the joints. Each tile is 1/100th of an inch bigger in the afternoon than it was in the morning.

Now let’s say that those six tiles grow a combined 6/100th (0.06) of an inch. 6/100ths if nearly 1/16 inch. Is 1/16th of an inch a big deal?

Demonstrating Movement in tile

In the photo below I have a six-foot metal ruler. The six-foot ruler is sitting flat in between two blocks.

Let’s pretend that the ruler is actually six 12 inch tiles in a row with grout in between the grout lines.

yellow six foot ruler
This yellow six-foot metal ruler is sitting flat between two blocks

Now, what happens when those tiles grow 1/100th inch each? This US penny is nearly 1/16th of an inch. (0.06 inches according to Google).

yellow ruler penny

With no room to move the middle of the ruler rises.

ruler bending
The thickness of the penny at one end causes the middle of the ruler to rise
six foot flat ruler
The ruler sits flat
ruler bending
The ruler rises in the middle

When tile does this it’s referred to as “tenting”.

tile tenting
When tile comes under similar pressure it causes tenting. © Lucidwaters | Dreamstime.com – Earthquake – Damage Photo

 

But I have loose floor tiles not tenting floor tiles

Now you might say “I may have loose floor tiles but they are definitely not tenting.”

Well, what happens when your tile moves some but not to the extreme of making a tent shape? What if they just move a tiny amount? Maybe just enough to come loose? Maybe enough to sound hollow underneath?

Now I’m not saying that your loose floor tiles are definitely caused by not being able to move. But it’s a cause that isn’t talked about a lot. Without allowing for movement your tile is likely to fail.

What can I do about my loose floor tiles?

If you are frustrated with your floor tiles coming loose and want to know how and where to allow for movement, please read this next post:

The One Thing Every Tile Installation Needs: Movement Joints

Filed Under: Setting Tile

Reader Interactions

Comments

  1. David Kyle says

    June 13, 2017 at 1:29 pm

    In what ive experienced – is that a lot of tilers don’t bond the plywood.
    I go to fix a loose floor tile & all the adhesive is stuck to the back of the tile – the plywood is clean as a whistle.
    Also – screwing down the plywood. – I screw down at 125mm centres & make sure I screw the subfloor to the joists.
    Ive seen lots of horror stories – 6mm ply with 25mm ring shank nails – nailed at 300mm centres with loose floorboards underneath.

  2. DIYTileGuy says

    June 13, 2017 at 8:46 pm

    It definitely pays to have the plywood down soundly and securely. I don’t recommend sticking tile directly to plywood but the little bit that I have done of it I noticed the same thing: the adhesive usually comes off pretty clean.

    Thanks for the comments!

  3. john t says

    March 2, 2019 at 8:04 am

    what would cause ceramic floor tile to creak when you walk on it on top of a concrete floor..??

  4. DIYTileGuy says

    March 2, 2019 at 2:14 pm

    I would think it would have to be loose tiles. I suppose someone could install plywood or hardibacker on top of a concrete subfloor but that would be pretty unusual.

  5. carlos sveto says

    May 16, 2019 at 1:30 pm

    Thanks for your illustrative article.

    It’s clear that a small variation in expansion can cause tiles to poco. But why could this happen on a tile floor more than 15 or 20 years not having any issue?

    Regards,
    Carlos

  6. DIYTileGuy says

    May 18, 2019 at 8:21 am

    It’s hard to say what finally causes something to give. A lot of times there are unseen forces at work that are loosening things up over time. I don’t know if that’s the case here or if there was something else that happened.

  7. Eissa Saleh says

    June 10, 2020 at 12:28 pm

    Thanks a lot for useful great effort

    I need to ask about tiles that are specified as high durable in terms of frost resistance, does this type face more expansion problems if installed in high temperature countries or does not ??

  8. DIYTileGuy says

    June 11, 2020 at 2:48 pm

    I don’t think their risk of expansion problems increases. But it’s important to follow the manufacturer’s and local guidelines for expansion joints and movement accommodation.

  9. Tttom says

    July 11, 2020 at 2:56 am

    Any suggestion to replace the tiles. Do you recommend vinyl.?

  10. DIYTileGuy says

    July 11, 2020 at 11:22 am

    This post is the “cure” for the problem that is talked about in this post. https://www.diytileguy.com/movement-joints/

    If you can add the appropriate amount of space for the movement that is needed then you can simply reinstall the tiles.

  11. Keith Campbell says

    July 18, 2020 at 10:57 pm

    25+ years ago when we had a tiler lay our floors, the supplier said we had a choice of glues; one was the usual cement type and the other was a flexible glue type that allowed for the slabs expansion and contraction without cracking tiles. he said it was good for at least 25 years ???
    He apparently was right, even though we had a few loose tiles in the high traffic area of the hallway earlier on,as the time frame came around we had loose tiles, tenting and hollow sounding tiles and crumbling grout in a fair percentage of the total tiled areas.
    Have you ever heard of this flexible glue before ?

  12. DIYTileGuy says

    July 20, 2020 at 6:07 am

    The only thing that I can think of that would be available 25 years ago is mastic which you don’t want. My guess would be that what I talked about in this post could be the problem. Tenting and hollow tiles are likely from a lack of movement. A flexible glue wouldn’t help things if the tiles still can’t expand and contract.

  13. Rick says

    August 25, 2020 at 6:58 am

    We have tenting. This is a large area on a concrete slab (kitchen, great room, hallway and dinning room). The tenting is across the floor in the great room, and the hallway between dinning room. The builder is claiming settlement. I disagree. it appears the builder did not install the tile correctly. The house is two years old. How do I prove the builder is at fault? I have built many houses and have never had this problem.
    I leave in Tampa Fla.

  14. DIYTileGuy says

    August 27, 2020 at 8:26 pm

    There should be movement joints in your tile floor. Every 20-25 feet on the interior and every 8-12 feet for exterior and interiors in direct sunlight. There should also be a gap around the perimeter of the tile.

    So check to see if you have those two things. If you don’t, the builder is going to have to explain why the floor isn’t installed to industry standards.

    Additionally, if you have major settling then you would see it with cracks in the sheetrock around the house. Really, he should have to prove to you that the cause is settling. You may have to get legal help depending on how the builder handles things.

  15. Isabella Araújo says

    November 27, 2020 at 8:14 am

    Olá, procurei esse livro que você citou onde fala das 30 causas do desplacamento de ladrilhos e não achei.
    Você habilitou a frase “manual de referência NTCA ” com um link da NTCA, porém não encontrei qual livro é esse lá. Há uma infinidade de materiais gratuitos para download na NTCA e nenhum deles fala sobre as 30 causas.
    Por favor, se houver como me enviar esse livro no meu e-mail, ficarei muito agradecida!!

    isabellacca@hotmail.com
    Isabella Araújo
    Brasil

  16. DIYTileGuy says

    November 27, 2020 at 7:54 pm

    You can purchase the NTCA reference manual here. I don’t know if they print in languages other than English but you might email them and find out. I thought they had a Spanish language book but I don’t see it listed on the site.

    In this book, it gives several different causes of what could cause tiles to come loose. I counted at least 30.

    https://www.tile-assn.com/store/ListProducts.aspx?catid=398904

  17. Isabella Araújo says

    May 13, 2022 at 7:42 pm

    Boa noite.
    Neste link informado no último comentário não há esse Manual NTCA citado.

    Por favor, caso possua ele em PDF favor enviar em meu e-mail: isabellacca@hotmail.com

    Agradeço.

  18. DIYTileGuy says

    May 24, 2022 at 7:03 am

    If you contact the NTCA, they can help you get a reference manual. In Spanish too, I think.
    https://www.tile-assn.com/page/ContactUs

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I own a bathroom remodeling company in the Seattle area and blog about tile installation in my spare time.

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